ABOUT SHIPPING PROCESSES AND OPTIONS AT NEPLAINS.COM
Most orders will be shipped via the United States Postal Service. A preferred USPS shipping
service can be selected during checkout. Unusually large or heavy packages may be shipped
via United Parcel Service.
Packaging for Postcards and other Small Items
Postcards and other small paper items are shipped in photo mailers or in bubble mailers with
sturdy reinforcement. A shipping option is also available for enclosing the postcard(s) in a
plain business grade envelope. Caution should be used when selecting the plain envelope,
as there is minimal protection against rough handling of the envelope while in transit.
Packaging for Larger Items
Items are packaged securely and shipped with appropriate markings. Packaging materials that
come in direct contact with your purchase are new. From time to time, recycled materials
are used for outer packaging components. All packaging materials used, both new and
recycled, are deemed to withstand normal handling while in transit.
Insurance is optional to locations within the U.S. and is encouraged for high value purchases.
The cost of insurance is according to the rates published by the US Postal Service and based
on the total purchase, before shipping costs are added. If US Postal Service insurance
protection is desired for a purchase, the appropriate fee should be included with payment.
Please note that refunds and allowances are not offered for items that are damaged or lost
in transit without insurance.
[NOTE: Every effort is made to ensure that shipping costs remain reasonable. If the shipping
cost shown for your purchase is higher than expected, please email us through the
Contact Us link so that we can verify a correct rate.]
Cash, Check, or Money Order